FAQ
108 questions
What is PhysoClick?
PhysoClick is a modern interactive physics learning platform for students, teachers, and parents. It combines step-by-step lessons, interactive simulations, quizzes, and an AI teacher to make physics engaging and understandable.
The platform covers the school physics curriculum for grades 7 through 12, presented in a game-inspired format with XP, levels, achievements, and rewards.
Is PhysoClick free?
Yes! All lessons, simulations, and quizzes are completely free for everyone. You can learn physics without paying anything.
An optional Premium subscription unlocks significantly higher AI teacher request limits, test preparation tools, exclusive avatars, and other extras — but it is not required to learn.
Who is PhysoClick for?
PhysoClick is designed for:
- Students in grades 7-12 who want to learn or review physics
- Teachers who want interactive lessons and student progress tracking
- Parents who want to support their children's learning
- Self-learners of any age who are curious about physics
What subjects are available?
Currently, PhysoClick focuses exclusively on physics. The curriculum covers mechanics, optics, thermodynamics, electricity, waves, and more.
We plan to expand coverage over time, but physics is our primary focus.
Do I need an account?
You can browse topics and read study materials without an account.
However, to take interactive lessons, earn XP, track progress, and use the AI teacher, you need to create a free account.
What devices are supported?
PhysoClick works on any device with a modern web browser: computers, tablets, and smartphones.
The platform is fully responsive and optimized for both desktop and mobile use.
Which browsers are recommended?
We recommend using the latest version of Chrome, Firefox, Safari, or Edge.
The platform works best in modern browsers that support HTML5 and JavaScript. Internet Explorer is not supported.
How do I install PhysoClick as an app on my phone or tablet?
PhysoClick can be added to your Home Screen so it opens like a regular app — in its own window, without the browser address bar.
Android (Chrome or Edge):
1. Open PhysoClick in Chrome or Edge.
2. Tap the three-dot menu in the top-right corner.
3. Tap "Install app" or "Add to Home screen" and confirm.
Android (Firefox):
1. Tap the three-dot menu in the toolbar.
2. Tap "Install".
3. Confirm by tapping "Add automatically" or placing the icon on your Home Screen.
Android (Samsung Internet):
1. Tap the menu icon or the install button in the toolbar.
2. Choose "Add to Home screen".
3. Tap "Add" to confirm.
iPhone or iPad (Safari):
1. Tap the Share button at the bottom of Safari.
2. Scroll down and tap "Add to Home Screen".
3. Enable "Open as Web App" if shown, then tap "Add".
iPhone or iPad (Chrome, Edge, or Firefox):
1. Tap the Share icon near the address bar.
2. Tap "Add to Home Screen" and confirm.
3. If "Add to Home Screen" is not available, open the same page in Safari and follow the steps above.
The installed version looks and feels like a native app. An internet connection is still required — PhysoClick does not work offline.
Why is the install suggestion not appearing?
The automatic installation prompt appears only when several conditions are met:
- You are on a phone or tablet (not a desktop computer).
- You are using a supported browser (Chrome, Safari, Firefox, Edge, Samsung Internet).
- PhysoClick is not already installed or running in app mode.
- You have not previously selected "No, thanks".
- You have visited at least two pages during this session.
- No other dialog (like the cookie banner) is currently showing.
If it does not appear:
- The app may already be installed — check your Home Screen.
- You may be inside an in-app browser (Facebook, Instagram, TikTok). Open PhysoClick in your normal browser instead.
- Your browser may not currently consider the site installable.
- You may have previously dismissed it. Clear site data in your browser settings to reset.
You can always install manually: open your browser's menu and look for "Install app" or "Add to Home screen".
How do I start learning?
1. Create a free account at PhysoClick
2. Choose a physics domain (like Mechanics or Optics)
3. Select a topic
4. Start the interactive lesson
Lessons guide you step by step through each concept with explanations, simulations, and quizzes.
How do I create an account?
Click "Register" on the homepage. You'll need to provide your name, email, and password, and choose your role (student or teacher).
You can also sign in with Google for faster registration.
I forgot my password. How do I reset it?
Click "Forgot password?" on the login page. Enter your email address and we'll send you a reset link.
The link is valid for 60 minutes. Check your spam folder if you don't see the email.
How does email verification work?
When you register, we send a welcome email with a "Confirm Registration" button. Click it to verify your email address.
The verification link is valid for 7 days. If it expires, use the Contact & Support page to request a new one.
How do I edit my profile?
Go to your Profile page (click your avatar in the header). You can change your name, nickname, grade, language preference, and avatar.
Email addresses cannot be changed after registration.
How do I choose an avatar?
On your Profile page, click "Change avatar" to open the avatar picker. Avatars are organized into themed collections like Space, Science, Gaming, and more.
Avatars are unlocked as you earn XP and level up. Higher levels unlock more impressive avatars.
How do I change the interface language?
You can change the language in two ways:
1. Click the language selector in the header
2. Go to your Profile page and select your preferred language
Currently, English, Russian, and Lithuanian are supported.
What is a Teacher Code?
A Teacher Code is a unique 6-character code assigned to every teacher account. Teachers share this code with students so they can link to the teacher's class.
Students enter the code on their Profile page or use the join link the teacher provides.
Can I delete my account?
Yes. Go to your Profile page and click "Delete account" at the bottom. You will be asked to confirm with your password.
This action is permanent — all your data, progress, and achievements will be removed and cannot be recovered.
Can I download my data?
Yes. Go to your Profile page and click "Export my data". The platform will generate a JSON file containing your profile information, learning progress, lesson attempts, and achievements.
The download is available immediately.
Can I sign in with Google?
Yes! You can register or log in using your Google account. Click the "Sign in with Google" button on the login or registration page.
The Google profile information we receive is used only for authentication. We do not access other data in your Google account.
What are parent/guardian emails for?
Students can add up to two parent or guardian email addresses on their Profile page.
Parent emails are verified separately — each parent receives a confirmation email. In the future, parents will be able to monitor their child's learning progress.
What does a lesson look like?
Every lesson follows an engaging structure:
1. Hook — a fascinating question or paradox
2. Prediction — you make a guess
3. Explanation — short, visual concept explanation
4. Simulation — interactive experiment with sliders
5. Quiz — test your understanding
6. Boss challenge — a harder problem
7. Bonus content — optional extra XP
8. Reward — your earned XP and stars
How do I continue a lesson I started?
Your lesson progress is tracked automatically. If you leave before finishing, simply open the same lesson again.
Note: During Early Access, mid-lesson saves are limited. It's best to complete a lesson in one sitting (usually 5-15 minutes).
Can I restart a lesson?
Yes, you can retake any lesson at any time. Simply open the lesson again and start from the beginning.
Your best XP score for each lesson is kept — retaking a lesson can only improve your score, never lower it.
Why is there a daily limit on new lessons?
PhysoClick is designed for understanding, not for rushing through a course. Free accounts can begin up to 2 new lessons per day, while Premium accounts can begin up to 5. Only lessons you start for the first time count toward the limit. You can continue previously started lessons, repeat completed lessons, and use the textbook without this limit.
What happens when I answer incorrectly?
Don't worry! Wrong answers are part of learning. When you answer incorrectly:
1. You'll see an explanation of why the answer was wrong
2. You can try again
3. Hints are available if you're stuck
There's no penalty for retrying, but getting it right on the first try earns bonus XP.
How long does a lesson take?
Most lessons take between 5 and 15 minutes to complete. Each screen shows just one concept, so you can learn at your own pace.
Some lessons with simulations and boss challenges may take a bit longer.
How are lesson stars calculated?
You earn 1 to 3 stars per lesson based on your accuracy:
- 3 stars: No mistakes
- 2 stars: 1-2 mistakes
- 1 star: 3 or more mistakes
You can retake lessons to improve your star rating.
Why is a lesson locked?
Some lessons require you to complete prerequisite topics first. The curriculum is structured so that each concept builds on previous knowledge.
During Early Access, some lessons may also be locked because they haven't been created yet.
How do the interactive simulations work?
Simulations let you experiment with physics concepts using sliders and animations. For example, you can change the mass and acceleration to see how force changes.
Move the sliders to adjust variables and watch the visualization respond in real time. A reset button returns everything to defaults.
What is the bonus content in lessons?
Near the end of each lesson, you may find "Want more?" bonus screens. These contain extra content like:
- Philosophy connections
- Modern research
- Ancient wisdom connections
Each bonus card you open earns +5 XP. You can skip bonuses if you prefer.
What is XP?
XP (Experience Points) is a measure of your learning progress. You earn XP by completing lessons, answering questions correctly, and exploring bonus content.
XP is displayed with a brain icon throughout the platform. Your total XP is shown in the header.
How do levels work?
Your level (0-18) is calculated from your total XP. As you complete more lessons across all domains, your level increases.
Higher levels unlock new avatars in every collection. Level 18 is the maximum, representing mastery of the full curriculum.
Where can I see my achievements?
Click the XP badge in the header (or go to /achievements). You'll see:
- Your current level
- Total XP earned
- Progress bar to the next level
- Number of unique lessons completed
Why didn't I receive XP?
XP is awarded when you complete a lesson (reach the reward screen). If you leave before finishing, XP is not saved.
Also, each lesson only counts once for your total — if you've already earned XP for a lesson, replaying it will only improve your score if you do better.
What is the maximum XP I can earn?
The maximum XP depends on the number of topics in the curriculum. Each topic has a maximum of 85 XP. As more topics and lessons are added, the maximum increases.
You can see your progress toward the maximum on the achievements page.
Can I earn more XP by repeating lessons?
Your total XP is based on your best score per lesson. Repeating a lesson can only improve your score if you make fewer mistakes — it won't add duplicate XP.
This prevents XP farming and keeps the system fair.
What is the Friends feature?
Friends lets you connect with other PhysoClick users — classmates, friends, or anyone you want to learn alongside. You can see their progress, level, and XP, and view their achievements directly.
Both students and teachers can add friends.
How do I add a friend?
Go to the Friends page and share your personal link or QR code with the person you want to connect with. When they open the link and confirm, a friend request is sent to you.
You can also scan someone else's QR code to send them a request.
Both sides must agree — the request must be accepted before you become friends.
Where do I find my friend code?
Your friend link and QR code are displayed at the top of the Friends page. Click the Copy Link button to copy your personal invite link, or let others scan your QR code directly.
How do I accept or decline a friend request?
When someone sends you a friend request, it appears in the Friend Requests section on your Friends page. You can accept or decline each request.
Accepting makes you friends. Declining removes the request — the other person is not notified.
Can I remove a friend?
Yes. On the Friends page, click the Remove button next to any friend. A confirmation dialog will appear. Removing a friend is immediate — you can always re-add them later if you change your mind.
Can I see my friends' achievements?
Yes! For student friends, click the Achievements button on their card in your friends list. You'll see their level, XP, lessons completed, and earned badges — the same page they see, but read-only.
Teacher friends don't have achievements since they don't complete lessons.
Can I share my achievements with anyone?
Yes! On your Achievements page, click the Share button to copy a temporary link. Anyone with the link can view your achievements — even people without a PhysoClick account.
The link is valid for 7 days. After that, you can generate a new one.
When shared on social media or in chat apps, the link shows a preview card with your name, level, and XP.
Is the share link safe?
Yes. The link contains a cryptographic signature that cannot be forged or tampered with. If someone modifies the link (for example, changing the user ID or expiration date), it stops working.
The link expires after 7 days and only shows your display name, level, XP, lessons completed, and earned badges. No email addresses, passwords, grade details, or other account information are exposed.
What can the AI teacher do?
The AI teacher can explain any lesson concept in simpler terms. On each lesson screen, you'll see a neuron icon button in the top-right corner.
Click it to get a personalized explanation. If the first explanation is still unclear, you can request an even simpler version.
Are there limits on AI teacher usage?
Free users have a limited number of AI teacher requests per month. When you reach the limit, you'll see a message suggesting you support the project.
Premium supporters get significantly higher AI request limits.
What if the AI gives an incorrect answer?
AI explanations are generally accurate, but mistakes can happen. If you notice an incorrect explanation, please report it using the feedback form.
The AI is a supplementary tool — the lessons themselves are the primary source of correct physics information.
Is my data shared with the AI?
Only minimal context is shared with the AI provider: the current lesson topic, your grade level, and the content of the screen you're asking about.
Your personal information, progress data, and conversation history are not shared.
Can the AI help with my homework?
The AI teacher is designed to explain lesson concepts, not solve homework problems. It provides explanations for the current lesson content only.
For homework help, we recommend reviewing the relevant lesson topics on PhysoClick.
Why is the AI teacher unavailable?
The AI teacher may be temporarily unavailable due to:
- Monthly request limit reached (free users)
- Temporary service interruption
- Maintenance
All lessons work perfectly without the AI teacher — it's an optional enhancement.
How do I create a teacher account?
During registration, select "Teacher" as your role. You'll automatically receive a unique Teacher Code that you can share with your students.
Teacher accounts have additional features like student progress tracking and lesson plans.
How do I share my Teacher Code with students?
Your Teacher Code is displayed on your Profile page. You can:
1. Copy the code and share it directly
2. Share the invite link (physo.click/join/YOUR_CODE)
New students or those without a teacher are automatically linked to you. Students who already have a different teacher can switch by entering your code on their Profile page.
What can I see on the teacher dashboard?
The teacher dashboard shows all students linked to your account:
- Student names, avatars, and grades
- Total XP earned and stars per student
- Lessons completed per domain
- Filtering by grade, domain, or specific lesson
- AI analysis of individual students or the whole class (strengths, weaknesses, patterns, recommendations)
Are lesson plans available for teachers?
Yes! When logged in as a teacher, you can see detailed lesson plans on the study material page for each topic. Plans include:
- Duration and objectives
- Materials needed
- Activity phases with timing
- Tips and common misconceptions
- Differentiation suggestions
Can a student have multiple teachers?
Currently, a student can only be linked to one teacher at a time. The student can change their teacher by entering a different Teacher Code on their Profile page.
Multiple teacher support is planned for a future update.
How do I get started as a teacher?
Getting started takes just a few minutes:
1. Register and select the Teacher role
2. Go to your Profile page — your invite link and teacher code are already there
3. Share the invite link with your students (via e-diary, class chat, or printed handout)
4. Once students join, their results appear on your Dashboard
You can start using ready-made lessons and teacher plans immediately — no setup needed.
How do I invite students to join my class?
There are two ways to invite students:
1. Invite link — copy it from your Profile page or Dashboard and send it to students. New students or those without a teacher are automatically linked to you after registration or login.
2. Teacher code — a short 6-character code students can enter manually on their Profile page.
Students who already have a different teacher need to switch manually on their Profile page by entering your teacher code.
Both options are shown on your Profile page and on the Dashboard when you have no students yet.
Tip: Post the invite link in your school's e-diary or class group chat so all students can join at once.
How do I assign lessons or topics to students?
PhysoClick does not have a built-in homework assignment feature yet. Instead, use your school's existing communication channels:
- Post a lesson or topic link in the class e-diary or homework section
- Share it in the class group chat or announcement board
- Print a QR code or short link for a poster in the classroom
Students click the link, complete the lesson, and their results appear on your Dashboard automatically.
Tip: Copy the topic or lesson URL directly from the browser and paste it into your message.
How does the AI class and student analysis work?
On the Dashboard, you can request AI-powered analysis for:
- A single student — click AI Insights next to any student to get a summary of their strengths, weaknesses, and learning patterns
- The whole class — click Analyze Class to see overall trends, common gaps, and teaching recommendations
The analysis uses completed lessons, XP, stars, and retry counts. Free accounts have a monthly limit on AI analysis requests.
What student data can teachers see?
Teachers can see:
- Student names and display names
- XP earned and lessons completed
- Domain-level progress
Teachers cannot see student emails, passwords, or detailed answer history.
What languages are supported?
PhysoClick currently supports three languages:
- English
- Russian
- Lithuanian
All lessons, interface elements, and AI explanations are available in these languages.
How do I change the language?
Click the language selector in the header to switch between available languages. Your choice is saved to your profile if you're logged in.
The language affects the entire interface, lessons, and AI teacher responses.
Will more languages be added?
Yes! We plan to add Spanish and French in the future, followed by other languages based on community demand.
If you'd like to help translate PhysoClick into your language, let us know through the Contact & Support page.
Which school curriculum does PhysoClick follow?
PhysoClick is aligned with internationally recognized standards including NGSS (US), Lithuanian national curriculum, and IB Physics.
The content is designed to be useful regardless of your specific school curriculum.
The translation in my language seems incorrect.
We strive for high-quality translations, but some may contain errors. If you find an incorrect translation, please report it using the report button on the page or through the Contact & Support page.
Your reports help us improve the platform for everyone.
Is my progress saved automatically?
Lesson completion and XP are saved automatically when you finish a lesson. Your total XP and achievements are stored in the cloud.
Mid-lesson progress (which screen you're on) is not saved between sessions during Early Access.
Can I use PhysoClick on multiple devices?
Yes! Your account, XP, and progress sync across all devices. Simply log in with the same account on any device.
Just make sure to complete your current lesson before switching devices.
Can I use PhysoClick offline?
PhysoClick requires an internet connection to load lessons, track progress, and use the AI teacher.
Offline mode is not currently available but is being considered for future development.
I lost my progress. What happened?
Progress loss is extremely rare. Common causes include:
- Leaving a lesson before it completed
- Using a different account
- Browser cache cleared
If you believe your progress was lost, please submit a request through the Contact & Support page with your account email.
Why is the platform loading slowly?
Slow loading is usually caused by:
- Poor internet connection
- Browser cache issues — try clearing cache or using incognito mode
- Outdated browser — update to the latest version
If the problem persists, try a different browser.
The site doesn't work well on my phone.
PhysoClick is optimized for mobile browsers. If you're experiencing issues:
1. Make sure your browser is up to date
2. Try rotating your phone to landscape for simulations
3. Clear browser cache
4. Disable any ad blockers that might interfere
Report persistent issues through the Contact & Support page.
I can't log in to my account.
Common solutions:
1. Check that you're using the correct email address
2. Try resetting your password
3. If you registered with Google, use the Google sign-in button
4. Clear browser cookies and try again
If nothing works, submit a request through the Contact & Support page.
Simulations or animations aren't working.
Interactive simulations require JavaScript to be enabled and a modern browser. If they aren't working:
1. Check that JavaScript is enabled
2. Disable ad blockers for physo.click
3. Try a different browser
4. Update your browser to the latest version
The website is unavailable.
If physo.click is temporarily unavailable, it's likely due to a scheduled update or maintenance. Updates typically take less than 5 minutes.
The maintenance page will auto-refresh when the update is complete. Try again in a few minutes.
How do I clear my browser cache?
The method varies by browser:
- Chrome: Settings > Privacy > Clear browsing data
- Firefox: Settings > Privacy > Clear Data
- Safari: Develop > Empty Caches
- Edge: Settings > Privacy > Clear browsing data
Select "Cached images and files" and clear.
How do I report a bug?
Use the report button (flag icon) in the bottom-right corner of any page. Describe the problem, and your report will be sent to our team.
Include details like what you were doing, what browser you use, and any error messages you see.
I found incorrect physics content. How do I report it?
Scientific accuracy is extremely important to us. Please report any physics errors using the report button on the page or through the Contact & Support page.
Include the lesson name, the specific screen, and what you believe is incorrect. We will review and fix it promptly.
Can I suggest a new feature?
Absolutely! We love hearing from our users. Submit your feature suggestions through the Contact & Support page.
We read every suggestion and prioritize features that benefit the most learners.
I found a typo. Should I report it?
Yes, please! Even small typos affect the learning experience. Use the report button on the page or submit through the Contact & Support page. Include the page or lesson where you found it.
We appreciate your attention to detail.
How quickly do you respond to reports?
We aim to review all reports within a few days. Critical issues (broken lessons, incorrect physics) are prioritized.
During Early Access, response times may vary as our team is small.
What data does PhysoClick store?
We store only what's needed for the platform to work:
- Account info (name, email, role)
- Learning progress (XP, completed lessons, stars)
- Profile settings (avatar, language, grade)
We do not sell your data or share it with advertisers.
Can I delete my data?
Yes. Go to your Profile page and click "Delete account" at the bottom. This removes your account and all associated data permanently.
You can also export your data first — click "Export my data" on your Profile page to download everything before deleting.
Does PhysoClick use cookies?
We use essential cookies for authentication and session management. Optional analytics cookies (Google Analytics, Microsoft Clarity) are loaded only after you consent.
On your first visit, a cookie banner lets you accept, reject, or customize cookie preferences. You can change your choice anytime via the "Cookie Settings" link in the footer.
How is my account secured?
Your password is stored using industry-standard hashing. We also implement:
- Rate limiting on login attempts
- Secure session management
- HTTPS encryption for all connections
- Security headers to prevent common attacks
Is PhysoClick safe for children?
Yes. PhysoClick is designed with student safety in mind:
- No ads or third-party advertising trackers
- No private messaging between users
- Friend connections require both users to agree
- Minimal data collection
- Parent email verification support
Students can add parent emails for additional oversight.
What does Early Access mean?
PhysoClick is currently in Early Access, which means the platform is live and usable but still under active development.
New lessons, features, and improvements are being added regularly. Some planned features may not yet be available.
Why are some features missing?
As an Early Access platform, not everything is built yet. We're prioritizing the most impactful features first.
The core learning experience (lessons, XP, AI teacher) is fully functional. More advanced features will be added over time.
Why does the interface change sometimes?
We regularly update the platform with improvements. During Early Access, you may notice design changes, new features, or reorganized content.
These changes are always aimed at improving the learning experience.
How can I provide feedback?
We value your feedback! You can:
1. Use the report button on any page
2. Submit through the Contact & Support page
3. Leave comments on our Patreon/Boosty pages
Your feedback directly shapes the future of PhysoClick.
Is there a public roadmap?
We share updates about upcoming features through our Patreon and Boosty pages. Major updates are also announced on the platform.
A dedicated public roadmap is planned for the future.
What are the current limitations?
During Early Access:
- Not all physics topics have lessons yet
- Mid-lesson progress isn't saved between sessions
- Some languages may have incomplete translations
- Mobile experience is still being optimized
- Supporter rewards are applied manually
We're actively working to address each of these.
Why does PhysoClick need support?
PhysoClick is built by an independent physics teacher with no corporate backing. Running the platform involves server costs, AI services, content creation, and development.
Every contribution helps keep the platform free for students worldwide.
How are supporter contributions used?
Supporter contributions go directly toward:
- Server and hosting costs
- AI teacher service fees
- New lesson and content creation
- Platform development and improvements
- Translation and localization
We operate transparently and keep costs minimal.
Can I make a one-time donation?
Both Patreon and Boosty primarily offer monthly subscriptions. However, you can subscribe for one month and then cancel — your support for that period is still greatly appreciated.
We may add one-time donation options in the future.
How do I contact support?
The best way to reach us is through the Contact & Support page. Our AI assistant will first try to answer your question from our knowledge base. If it can't help, you can submit an inquiry directly to our team.
You can also use the report button (flag icon) on any page for page-specific issues.
We try to respond to all inquiries within a few days.
Is PhysoClick on social media?
You can find us on:
- Patreon: patreon.com/PhysoClick
- Boosty: boosty.to/physo.click
More social media channels are planned for the future.
Should I report a bug or request a feature?
If something isn't working as expected, it's a bug — use the report button on the page or the Contact & Support page.
If you have an idea for something new, it's a feature request — submit it through the Contact & Support page.
Both are equally valuable to us!
Can I contribute content or translations?
We welcome community contributions! If you'd like to help with translations, content review, or physics expertise, please reach out through the Contact & Support page.
Teachers and physics enthusiasts are especially welcome.