Privacy Policy

Last Updated: July 2026

1. Introduction

Welcome to Physo.click ("Service", "Platform", "we", "our", or "us").

We respect your privacy and are committed to protecting information collected through the use of our educational platform.

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

2. Early Access Notice

The Service is currently provided as an Early Access release.

Features, content, functionality, lesson materials, educational resources, AI-generated content, user interfaces, account features, and other aspects of the Service may be modified, updated, suspended, replaced, or removed at any time without prior notice.

Users acknowledge that Early Access software may contain errors, inaccuracies, interruptions, incomplete features, or unexpected behavior.

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, and users assume all risks associated with participation in the Early Access program.

3. Information We Collect

We may collect information including:

• Name, username, display name, and account information;
• Email address and authentication-related information;
• Educational information voluntarily provided by users;
• Lesson progress, achievements, scores, and learning activity;
• Feedback, bug reports, support requests, and communications;
• Device information, browser information, operating system information, and technical diagnostics;
• IP address, log data, and usage analytics;
• Subscription and billing information processed through third-party payment providers (we do not store payment card details directly);
• Cookies essential for authentication, session management, and Service operation. With your consent, we also use third-party analytics cookies (see Section 7 below);
• Information necessary to maintain security, prevent abuse, and operate the Service.

4. How We Use Information

We may use collected information to:

• Provide, operate, and maintain the Service;
• Deliver educational content and learning experiences;
• Personalize lessons and platform functionality;
• Improve platform performance and user experience;
• Analyze usage and identify technical issues;
• Respond to support requests and user feedback;
• Detect abuse, fraud, security threats, or policy violations;
• Develop new features and improvements;
• Comply with legal obligations.

5. AI Features

Certain features of the Service may utilize artificial intelligence technologies to generate educational content, explanations, recommendations, feedback, hints, assessments, or learning assistance.

AI-generated content is provided for informational and educational purposes only.

Such content may contain inaccuracies, omissions, outdated information, incomplete explanations, or other errors.

Users remain responsible for independently evaluating and verifying information before relying upon it.

AI-generated content should not be considered professional, legal, medical, scientific, educational, or other professional advice.

6. User Content

Users are solely responsible for any information, content, files, messages, feedback, comments, submissions, or other materials they provide to the Service.

Users represent that they have the necessary rights and permissions to submit such content.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our platform and, with your consent, to understand how you use our Service.

Essential Cookies (always active):

These cookies are necessary for the platform to function and cannot be disabled.

• physo-click-session — authentication and session management (30 days, Physo.click);
• XSRF-TOKEN — security protection against cross-site request forgery (session, Physo.click);
• remember_web_* — "Remember me" auto-login functionality (60 days, Physo.click);
• cookie_consent — stores your cookie preferences (1 year, Physo.click).

Analytics Cookies (require your consent):

These cookies are only set after you give consent via the cookie banner. They help us understand how visitors interact with the platform. No personal data is sold or shared with advertisers.

• _ga, _ga_*, _gid — page views and usage analytics (up to 2 years, Google Analytics);
• _clid, _clck — session recordings and heatmaps (up to 1 year, Microsoft Clarity).

Managing your preferences:

On your first visit, a cookie banner allows you to accept or reject analytics cookies. You can change your preferences at any time using the "Cookie settings" link in the footer. If your browser sends a Do Not Track signal, analytics cookies are defaulted to off.

You may also manage cookies through your browser settings. Note that disabling essential cookies may prevent the platform from functioning properly.

8. Data Storage and Security

We implement reasonable technical and organizational measures intended to protect user information.

However, no method of electronic transmission, storage, or processing is completely secure.

Accordingly, we cannot guarantee absolute security, availability, or integrity of information stored within the Service.

Users acknowledge and accept these risks when using the Service.

9. Data Retention

We may retain information for as long as reasonably necessary to:

• Provide and improve the Service;
• Maintain user accounts and educational records;
• Comply with legal obligations;
• Resolve disputes;
• Enforce agreements and policies;
• Protect the security and integrity of the Service.

10. Account and Data Management

We reserve the right, at our sole discretion, to suspend, restrict, disable, remove, or terminate accounts, content, educational records, or stored information where reasonably necessary to:

• Protect the Service;
• Investigate abuse or misconduct;
• Enforce policies and agreements;
• Maintain platform security;
• Comply with legal obligations;
• Protect other users or the platform infrastructure.

11. Data Deletion

You may request the deletion of your account and associated data by contacting us through the methods provided within the Service.

Upon receiving a valid deletion request, we will remove your account and personal data within 30 days, except where retention is required by law or necessary to resolve disputes or enforce our agreements.

12. Children's Privacy

The Service may be used by students, schools, teachers, parents, guardians, and educational institutions.

If required by applicable law, users under the age of majority must use the Service with the consent, supervision, or authorization of a parent, guardian, teacher, school, or educational institution.

Parents, guardians, schools, and educational institutions are responsible for ensuring compliance with applicable laws and obtaining any permissions required for student participation.

13. Third-Party Services

The Service may rely on or integrate with third-party providers, including but not limited to:

• Hosting providers;
• Payment processors;
• Authentication providers;
• Analytics providers;
• Artificial intelligence providers;
• Educational and communication services.

We are not responsible for the privacy practices, content, availability, or security of third-party services.

Users should review the policies of such third parties where applicable.

14. Data Loss Disclaimer

To the maximum extent permitted by law, we are not responsible for any loss, corruption, deletion, inaccessibility, unavailability, or modification of:

• User accounts;
• Educational records;
• Lesson progress;
• Achievements;
• Scores;
• Uploaded content;
• Messages;
• User-generated content;
• Any other information stored within the Service.

Users are responsible for maintaining any copies or records they consider important.

15. Limitation of Liability

To the maximum extent permitted by applicable law, the Service is provided on an "AS IS" and "AS AVAILABLE" basis.

We make no warranties, representations, or guarantees regarding:

• Accuracy of educational content;
• Accuracy of AI-generated content;
• Availability of the Service;
• Suitability for any particular purpose;
• Educational outcomes or learning results;
• Continuous, uninterrupted, secure, or error-free operation.

We shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages arising from or relating to the use of the Service.

16. International Users

Users are responsible for ensuring that their use of the Service complies with applicable local laws, regulations, and requirements in their jurisdiction.

17. Changes to This Privacy Policy

We may modify or update this Privacy Policy at any time.

Updated versions become effective upon publication within the Service or on the website.

Continued use of the Service following publication of changes constitutes acceptance of the revised Privacy Policy.

18. Contact

Questions, concerns, feedback, or requests relating to this Privacy Policy may be submitted through the contact methods provided within the Service.

By continuing to use the Service, you acknowledge and agree to the practices described in this Privacy Policy.

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